Help

Questions? Answered.

The stuff everyone asks — plus how to reach a real human.

How long does shipping take?

Orders are processed in 1–2 business days, then delivery takes 7–15 business days. Shipping is always free. You'll get a tracking number by email as soon as your order ships.

Does the glove really work on cats?

Yes! The soft silicone tips work on cats and dogs, short or long hair. Most cats treat it like a massage — even the ones who hate brushes.

Will it scratch or hurt my pet?

No. There are no sharp edges — just gentle, flexible silicone tips that are safe for sensitive skin.

How do I clean the glove?

Collected fur peels right off in one piece. For a deeper clean, rinse it under warm water — it doubles as a bath mitt too.

What size is it? Will it fit my hand?

One size fits all — the adjustable wrist strap fits any hand, left or right.

What if my pet doesn't like it?

You're covered by our 30-Day Happy-Pet Guarantee. Email support@furlyofficial.com within 30 days of delivery for a full refund — for most issues you won't even need to return the item.

Where's my tracking number?

It's emailed to you when your order ships (1–2 business days after ordering). Tracking can take a few extra days to start updating — that's normal. Anything else, just email us.

How do I reach a human?

Email support@furlyofficial.com or tap the chat bubble in the corner — WhatsApp and email both work. A real person replies within 24 hours, Monday–Saturday.

Less fur. More love.

Join the pet parents who turned shedding season into cuddle season.

Shop the Glove — $24.99

🚚 Free US shipping · 🛡️ 30-day money-back guarantee